Current Openings
Visitor Experience Lead (Part Time)
We are seeking a collaborative, people-oriented assistant with strong communication skills and close attention to detail to support the work of the Visitor Experience team. The Visitor Experience Assistant will delegate daily work to the Visitor Services team in support or absence of the Manager or Coordinators, lead admissions opening and closing procedures, de-escalate difficult guest interactions, and elevate notable issues to supervisors. They will also perform the general responsibilities expected of Visitor Services Representatives. Often the first staff to engage with museum guests, Visitor Services Representatives are responsible for welcoming guests into the museum space, ensuring clear and easy ticketing and entry processes, and sharing opportunities for visitors to engage with the Burke more deeply. Visitor Service Representatives receive ongoing training on empathetic guest service best practices, and a thorough overview of the Burke’s collections and programs. The Visitor Experience Assistant will act as a key line of communication from on the floor guest and staff experience to the Visitor Experience Department to help inform adaptive policies. This position will spend a majority of their time on the floor.
Employment Opportunities
Employment at the Burke Museum is managed by the University of Washington. Career positions offer competitive benefits, including medical and dental insurance, museum membership, and a tuition exemption program. To learn more, visit the UW Benefits & Work/Life page.
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
Our Work
At the Burke, we bring together people, objects, and the stories that make them meaningful.
